Grow with us!!!
Contact Centre Advisors
Competitive salary + Excellent benefits
12 month Fixed Term Contracts Available!
It’s an exciting time at Homebase. After joining the Australian home improvement and outdoor retailer Bunnings, we’re expanding and setting up a major new customer contact centre in Milton Keynes. With a number of new positions in a range of different areas, the aim of the new centre is simple: to provide Homebase and Bunnings customers up and down the country with the best possible service.
What’s on offer
As part of our expansion, we have moved our contact centre into a bigger, better office in Milton Keynes and have hired a whole new team of advisors. Due to the success of these areas we are growing, and therefore have a range of new roles on offer, from Customer Service Advisors to Resolution & After-Care Advisors. It just depends on your skills and experience. And whichever of these roles you work in, your aims will be clear: to engage with our customers, give them helpful advice and make sure they find what they’re looking for.
These roles are a fantastic opportunity to join a rapidly expanding business, where you’ll be able to grow and develop with our new team. As we evolve, you’ll also have plenty of opportunities to progress and work your way up through the business. For you, this could be the start of something big.
We’re not just looking for anyone to join our new contact centre. We’re looking for people who can help us deliver the best possible customer service: problem solvers with initiative and drive. People who are dedicated to providing exceptional service and treating our customers with honesty and integrity. Ideally, you’ll have some retail and customer service experience, but it’s not essential. What’s most important is that you have great verbal and written communications skills and, above all, a helpful and friendly attitude.
Who we are
Homebase is a leading home and garden improvement retailer. With 260 major stores spread right across the UK, we strive to provide our customers with the widest range of home improvement products, at the lowest possible prices.
And now we are part of Bunnings, Australia and New Zealand’s leading retailer of home improvement and outdoor living products, we have some exciting changes ahead. From bringing new ranges into our stores to upskilling our team with great product knowledge, it’s the start of a brand new chapter for us. So come in and make yourself at home.